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Connect the BlackBerry device to your computer. Open BlackBerry Desktop Manager* and add the following file 'PhoneBAKup'. *https://www.blackberry.com/Downloads Registration Retrieve the Blackberry Device PIN Number which can be found at activation panel of PhoneBAKup application itself. Go to http://www.bak2u.com/activate.php to register the software. Backup 3 backup options available on PhoneBAKup (Address Book, Tasks, Calendar and Memo List) Storage Card To manually backup a file, select data to backup and click 'Backup Now' option. This will backup all the data into removable storage card. Note: The data will be saved into 'SDCard/BlackBerry/documents' folder on the BlackBerry. Backup & Email This option enables you to backup the data to removable storage card and send a copy as email attachment to the predefined email address. To manually backup and email, select data to backup, enter email address and select “Backup and Email�?option. Scheduling Select data to backup, enter the email address, select preferred schedule and start time. When preferences are saved, the scheduler will start to automatically backup and email according to the schedule (as long as the phone is switched on). Backup Scheduling is terminated when manual backup is being done. Hence, user have to save preference again after a manual backup is being done. Restoration To restore, simply download the backup files from the email to the device’s storage card and with a click, restore back all the vital information easily into the same BlackBerry. Information can also be restored to another BlackBerry as long as there is PhoneBAKup running. Note: Place the backup files into 'SDCard/BlackBerry/documents' folder for restoration. PhoneBAKup takes few minutes to backup/restore depending on size of data. Do not close the application while backup/restore is being done. FAQs 1. I/O Error in Backup: File system error a. Possible Cause: Blackberry device is connected to PC via USB cable. Resolution: Disconnect the device from PC. Close PhoneBAKup and reopen it. b. Possible Cause: Mass storage mode is disabled. Resolution: Enable Mass storage mode at Options>Media Card. Reopen PhoneBAKup. c. Possible Cause: Storage card is in use by other applications. Resolution: Close the application that uses media card. Reopen PhoneBAKup. 2. Error in restore: null PhoneBAKup could not find the necessary file to restore. Make sure that the backup file is available in SDCard/Blackberry/documents folder. 3. Error MAIL API: NO Rim service Record Possible Cause: No email settings configured Resolution: Set up email settings in Blackberry to allow PhoneBAKup to send email. Contact Us |